/* Compact conversations shared by the client dashboard and admin inbox. */
.portal-message-count{display:inline-flex;align-items:center;justify-content:center;min-width:19px;height:19px;padding:0 5px;border-radius:20px;font-size:10px;font-weight:700;background:#eee2f1;color:#693773;box-sizing:border-box}
.message-panel-heading{display:flex;align-items:center;gap:12px;margin-bottom:12px}.message-team-avatar{display:grid;place-items:center;width:40px;height:40px;flex:0 0 40px;background:#f5edf7;border:1px solid #eee1f0;border-radius:12px;color:#844691}.message-team-avatar svg{width:22px;height:22px}.dashboard-page.workspace-ui .message-panel-heading h2{font-size:18px;line-height:1.4;letter-spacing:-.025em;margin:0}.message-panel-heading p{font-size:11px;line-height:1.6;margin:2px 0 0;color:#9c80a2}
.message-thread{min-width:0}.message-thread-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;min-height:30px;margin-bottom:10px}.message-private-label{display:flex;align-items:center;gap:5px;font-size:10px;color:#a58aaa}.message-private-label svg{width:12px;height:12px}.workspace-ui .message-refresh{display:grid;place-items:center;width:28px;height:28px;min-height:28px!important;padding:5px;border:0;border-radius:7px;background:transparent;color:#9e7da5}.message-refresh svg{width:16px;height:16px}.workspace-ui .message-refresh:hover{background:#f6eff7;color:#794084}.message-refresh:disabled svg{animation:message-spin 1.4s linear infinite}
.message-timeline{position:relative;min-width:0;border:1px solid #f1e6f3;border-radius:12px;background:#fbf8fc;overflow:hidden}.message-history{height:300px;min-height:140px;max-height:48dvh;overflow:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:13px;padding:16px;scrollbar-gutter:stable;box-sizing:border-box}.message-thread.is-empty .message-history{height:auto;min-height:126px;max-height:none;justify-content:center;padding:22px 20px}.message-empty{display:flex;align-items:center;gap:12px;margin:0 auto;width:100%;max-width:360px;text-align:left}.message-empty>span{display:grid;place-items:center;width:36px;height:36px;flex:0 0 36px;border:1px solid #eee2f1;border-radius:11px;background:#fff;color:#aa71b6}.message-empty svg{width:21px;height:21px}.message-empty h3{font-size:14px;line-height:1.5;margin:0 0 4px;color:#74417e;font-weight:600}.message-empty p{font-size:12px;color:#a58aaa;line-height:1.7;margin:0}.message-loading{font-size:12px;line-height:1.7;color:#a283a8;margin:0}
.message-day{display:flex;align-items:center;justify-content:center;gap:13px;margin:1px 0 3px;font-size:10px;color:#ae93b3;line-height:1.5}.message-day:before,.message-day:after{content:"";height:1px;background:#f1e6f3;flex:1}.message-day span{white-space:nowrap}.portal-message{max-width:86%;align-self:flex-start;min-width:75px}.portal-message.own{align-self:flex-end}.portal-message.continued{margin-top:-5px}.message-author{display:block;font-size:10px;line-height:1.5;color:#a78bad;font-weight:500;margin:0 4px 5px}.portal-message.own .message-author{text-align:right}.portal-message p{border-radius:13px;background:#fff;border:1px solid #efe3f2;color:#6a3875;font-size:13px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;padding:9px 13px;box-shadow:0 1px 2px #3b224003}.portal-message.own p{background:#703b7b;border-color:#703b7b;color:#fff}.message-meta{display:flex;gap:8px;align-items:center;margin:4px 4px 0;font-size:9px;line-height:1.5;color:#b29ab7}.portal-message.own .message-meta{justify-content:flex-end}.message-sent{color:#af88b7}.workspace-ui .message-older{display:block;margin:7px auto 0;padding:5px 10px;min-height:27px!important;border:0;border-radius:7px;font-size:10px;color:#a47fac;background:transparent}.workspace-ui .message-new{position:absolute;bottom:12px;left:50%;transform:translateX(-50%);padding:7px 13px;min-height:31px!important;border:1px solid #e8d6ec;border-radius:20px;box-shadow:0 3px 13px #45284b12;background:#fff;color:#7a4086;font-size:11px;white-space:nowrap}
.workspace-ui .message-compose{padding:0;margin:12px 0 0;border:0}.message-input-row{display:flex;align-items:flex-end;gap:7px;padding:4px;border:1px solid #e8d7ec;border-radius:12px;background:#fff;transition:border-color .15s,box-shadow .15s}.message-input-row:focus-within{border-color:#c69acf;box-shadow:0 0 0 3px #efe3f17a}.message-compose-label{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}.workspace-ui .message-compose textarea{display:block;flex:1;min-width:0;width:100%;box-sizing:border-box;min-height:42px;max-height:144px;height:42px;border:0;border-radius:0;background:transparent;box-shadow:none;outline:none!important;padding:10px 10px;margin:0;resize:none;font-family:inherit;font-size:13px;line-height:1.55;color:#6b3a75;overflow-y:auto}.workspace-ui .message-compose textarea::placeholder{color:#b59aba}.workspace-ui .message-compose .message-send{display:grid;place-items:center;flex:0 0 36px;width:36px;height:36px;min-height:36px!important;padding:8px;margin:3px;border:1px solid #6c3976;border-radius:9px;background:#703b7b;color:#fff;box-shadow:none}.message-send svg{width:19px;height:19px}.workspace-ui .message-compose .message-send:disabled{opacity:1;background:#f5eef7;color:#c8a8ce;border-color:#efe3f1}.workspace-ui .message-compose .message-send:not(:disabled):hover{background:#593461;border-color:#593461;box-shadow:0 2px 7px #45284b13}.message-compose-footer{display:flex;justify-content:space-between;align-items:center;gap:12px;min-height:15px;margin:7px 3px 0}.message-compose-footer>span{font-size:9px;line-height:1.6;color:#b6a0bb}.message-spinner{width:14px;height:14px;border:2px solid #ffffff55;border-top-color:#fff;border-radius:50%;animation:message-spin .75s linear infinite}.message-notice{font-size:11px;line-height:1.7;padding:8px 11px;border-radius:8px;background:#f7f0f8;color:#8a4c97;margin:0 0 10px}.message-notice.error{background:#fff2ef;color:#a44f3e}
.dashboard-page.workspace-ui .portal-tabs button{gap:7px}.dashboard-page.workspace-ui #tab-messages svg{display:none}.dashboard-page.workspace-ui #tab-messages .portal-message-count{flex-shrink:0}
@keyframes message-spin{to{transform:rotate(360deg)}}
@media(max-width:780px){.message-history{height:280px}.message-compose-footer .message-keyboard-help{font-size:9px}}
@media(max-width:580px){.portal-message{max-width:92%}.portal-message p{font-size:12px;padding:9px 12px}.message-history{height:270px;max-height:42dvh;padding:13px;gap:12px}.message-thread.is-empty .message-history{min-height:120px;padding:20px 16px}.message-empty{gap:11px}.message-empty h3{font-size:13px}.message-empty p{font-size:11px}.message-panel-heading{margin-bottom:8px}.dashboard-page.workspace-ui .message-panel-heading h2{font-size:17px}.message-team-avatar{width:36px;height:36px;flex-basis:36px;border-radius:11px}.workspace-ui .message-compose .message-send{width:40px;height:40px;min-height:40px!important;flex-basis:40px;margin:2px}.workspace-ui .message-compose textarea{padding:10px 8px}.dashboard-page.workspace-ui .portal-tabs{grid-template-columns:repeat(3,minmax(0,1fr))}.dashboard-page.workspace-ui .portal-tabs button{font-size:11px;padding:10px 5px;gap:5px}.dashboard-page.workspace-ui .portal-tabs svg{display:none}.dashboard-page.workspace-ui .portal-tabs #tab-profile{grid-column:span 2}.portal-message-count{font-size:9px;min-width:17px;height:17px}}
@media(prefers-reduced-motion:reduce){.message-input-row{transition:none}.message-spinner,.message-refresh:disabled svg{animation:none}}

/* One inbox: conversation navigation and the active chat share a single surface. */
.admin-page.inbox-active .admin-welcome,.admin-page.inbox-active .admin-toolbar{display:none}.inbox-page-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:20px}.inbox-page-heading h2{font-size:27px;line-height:1.3;letter-spacing:-.035em;margin:0 0 6px;color:#3d2442}.inbox-page-heading p{font-size:12px;line-height:1.7;color:#a282a9;margin:0}.workspace-ui .inbox-icon-button{display:inline-grid;place-items:center;width:34px;height:34px;min-height:34px!important;flex:0 0 34px;padding:7px;border:1px solid transparent;border-radius:9px;background:transparent;color:#9871a0;box-shadow:none;cursor:pointer;list-style:none}.inbox-icon-button svg{width:18px;height:18px}.workspace-ui .inbox-icon-button:hover{background:#f6eff8;border-color:#eee1f1;color:#783f84}.inbox-icon-button::-webkit-details-marker{display:none}.inbox-feedback{font-size:12px;line-height:1.8;color:#a45143;background:#fff3f0;border:1px solid #f3dfd9;border-radius:10px;padding:10px 14px;margin-bottom:14px}
.admin-inbox{display:grid;grid-template-columns:280px minmax(0,1fr);height:clamp(460px,65dvh,620px);min-width:0;overflow:hidden;background:#fff;border:1px solid #ebdcee;border-radius:16px;box-shadow:0 6px 32px #41264605}.admin-inbox [hidden]{display:none!important}.conversation-sidebar{display:flex;flex-direction:column;min-width:0;min-height:0;background:#fefdfe;border-right:1px solid #f0e5f2;overflow:hidden}.conversation-list-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:20px 16px 15px}.conversation-list-heading>div{display:flex;align-items:center;gap:9px;min-width:0}.conversation-list-heading h3{font-size:15px;line-height:1.5;font-weight:650;letter-spacing:-.02em;color:#56325e;margin:0}.conversation-list-heading #message-client-count{font-size:10px;color:#a98aaf;background:#f6eff8;border:1px solid #f1e6f3;padding:2px 7px;line-height:1.6;border-radius:20px}.conversation-list-heading .inbox-icon-button{width:30px;height:30px;min-height:30px!important;flex-basis:30px;padding:5px}.conversation-list-heading .inbox-icon-button.is-cancel{transform:rotate(180deg)}.conversation-search{display:flex;align-items:center;gap:7px;margin:0 15px 14px;padding:0 10px;border:1px solid #eee1f0;border-radius:9px;background:#f8f3f9}.conversation-search>svg{width:15px;height:15px;flex:0 0 15px;color:#af91b5}.workspace-ui .conversation-search input{border:0!important;background:transparent!important;box-shadow:none;outline:none!important;min-height:36px;width:100%;min-width:0;border-radius:0;padding:8px 0;margin:0;font-size:12px;color:#71417b;line-height:1.5}.conversation-search:focus-within{border-color:#cda7d5;box-shadow:0 0 0 3px #f0e4f266}.conversation-search input::-webkit-search-cancel-button{display:none}.workspace-ui .conversation-search button{padding:0;border:0;background:transparent;color:#ae8cb5;flex:0 0 20px;width:20px;height:26px;min-height:26px!important;font:19px/1 Arial,sans-serif}.conversation-filters{display:flex;gap:5px;padding:0 15px 14px;border-bottom:1px solid #f2e8f4}.workspace-ui .conversation-filters button{display:flex;align-items:center;justify-content:center;gap:6px;padding:6px 12px;min-height:30px!important;border:1px solid transparent;border-radius:7px;background:transparent;color:#a687ac;font-size:11px;box-shadow:none}.workspace-ui .conversation-filters button[aria-pressed=true]{background:#f5eef7;border-color:#eee1f1;color:#7d4289}.conversation-filters button span{font-size:9px;background:#ede0f0;border-radius:10px;padding:1px 4px;min-width:15px}.conversation-list{flex:1;overflow:auto;overscroll-behavior:contain;min-height:0;padding:7px;scrollbar-width:thin;scrollbar-color:#ebdbee transparent}.workspace-ui .conversation-row{position:relative;display:flex;align-items:center;gap:10px;min-width:0;width:100%;min-height:76px;max-width:100%;padding:13px 10px;border:1px solid transparent;border-radius:10px;text-align:left;background:transparent;box-shadow:none!important;cursor:pointer;color:#7a4c83;margin:2px 0;font-family:inherit;line-height:1.5}.workspace-ui .conversation-row:hover{background:#f7f2f8}.workspace-ui .conversation-row[aria-current=true]{background:#f6eff7;border-color:#eee2f1}.conversation-avatar{display:grid;place-items:center;width:35px;height:35px;flex:0 0 35px;border-radius:11px;background:#f4ebf6;color:#904c9e;font-size:11px;font-weight:650;line-height:1;letter-spacing:.02em}.conversation-avatar[data-tone="1"]{background:#f0e9f2;color:#77527f}.conversation-avatar[data-tone="2"]{background:#f4edf6;color:#907296}.conversation-avatar[data-tone="3"]{background:#f2eeea;color:#93806e}.conversation-row-copy{display:block;min-width:0;flex:1}.conversation-row-top,.conversation-row-bottom{display:flex;justify-content:space-between;align-items:center;gap:8px;min-width:0}.conversation-row-top strong{overflow:hidden;white-space:nowrap;text-overflow:ellipsis;min-width:0;font-size:12px;font-weight:600;color:#76497f}.conversation-row-top time{font-size:9px;color:#b6a0bb;white-space:nowrap;flex-shrink:0}.conversation-row-bottom{margin-top:4px}.conversation-preview{display:block;min-width:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;line-height:1.5;font-size:11px;color:#ad91b3;font-weight:400}.conversation-row.has-unread .conversation-row-top strong{font-weight:700;color:#5e3267}.conversation-row.has-unread .conversation-preview{color:#8a5c94;font-weight:500}.conversation-row.has-draft .conversation-preview{color:#a47e6b}.conversation-unread{display:inline-grid;place-items:center;flex:0 0 auto;min-width:18px;height:18px;padding:0 5px;border-radius:20px;background:#864793;color:#fff;font-size:9px;line-height:1}.conversation-list-empty,.conversation-list-state{padding:27px 17px;text-align:center;font-size:12px;line-height:1.8;color:#af91b5}.conversation-list-empty strong{font-size:12px;font-weight:600;color:#92689b}.conversation-list-empty p{font-size:11px;line-height:1.8;margin:7px 0 0}.workspace-ui .conversation-more{border:0;border-top:1px solid #f2e8f4;border-radius:0;background:#fefdfe;color:#9764a2;padding:12px;font-size:11px;min-height:38px!important;box-shadow:none}
.inbox-conversation{display:flex;flex-direction:column;min-width:0;min-height:0;background:#fff}.inbox-chat-heading{display:flex;align-items:center;gap:11px;padding:18px 22px;border-bottom:1px solid #f1e6f3;flex-shrink:0;min-height:79px;box-sizing:border-box}.inbox-chat-person{min-width:0;flex:1}.inbox-chat-person h3{font-size:15px;letter-spacing:-.015em;color:#66366f;line-height:1.5;margin:0 0 3px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.inbox-chat-person p{font-size:11px;line-height:1.5;color:#ab8bb1;margin:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.inbox-client-menu{position:relative;margin-left:auto;flex-shrink:0}.inbox-client-menu>div{position:absolute;right:0;top:38px;z-index:5;width:164px;padding:5px;border:1px solid #eee1f1;border-radius:11px;background:#fff;box-shadow:0 8px 30px #42274814}.workspace-ui .inbox-client-menu>div>button{display:flex;align-items:center;justify-content:space-between;width:100%;border:0;border-radius:7px;background:#fff;color:#85568f;font-size:11px;line-height:1.5;padding:10px;min-height:36px!important;text-align:left;box-shadow:none}.workspace-ui .inbox-client-menu>div>button:hover{background:#f6eff8;color:#743d7f}.inbox-client-menu button span{color:#b99dbf}.workspace-ui .conversation-back{display:none}.admin-inbox #admin-message-thread{display:flex;flex-direction:column;flex:1;min-height:0;min-width:0}.admin-inbox .message-thread-toolbar{display:none}.admin-inbox .message-timeline{flex:1;min-height:0;border:0;border-radius:0;background:#fbf8fb}.admin-inbox .message-history,.admin-inbox .message-thread.is-empty .message-history{height:100%;min-height:0;max-height:none;padding:24px;justify-content:flex-start}.admin-inbox .message-thread.is-empty .message-history{justify-content:center}.admin-inbox .message-empty{max-width:320px}.admin-inbox .portal-message{max-width:79%}.admin-inbox .portal-message p{font-size:13px;line-height:1.75;border-radius:14px;padding:10px 14px}.admin-inbox .portal-message.own p{background:#743d80;border-color:#743d80}.admin-inbox .message-day{font-size:10px;margin-bottom:9px}.admin-inbox .message-author{font-size:10px}.admin-inbox .message-meta{font-size:9px}.admin-inbox .message-compose{flex-shrink:0;margin:0;padding:14px 20px 12px;border-top:1px solid #f1e6f3;background:#fff}.admin-inbox .message-input-row{background:#fbf8fc;border-color:#eee1f1;border-radius:11px}.admin-inbox .message-compose textarea{font-size:13px}.admin-inbox .message-notice{flex-shrink:0;margin:10px 18px}.inbox-prompt{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:35px;min-width:0;color:#ab8bb2;background:#fdfbfd}.inbox-prompt>span{display:grid;place-items:center;width:54px;height:54px;border:1px solid #eee2f1;border-radius:17px;color:#bb91c3;background:#fff;margin:0 0 19px}.inbox-prompt svg{width:28px;height:28px}.inbox-prompt h3{font-size:17px;letter-spacing:-.02em;font-weight:600;color:#8c5c96;margin:0 0 10px}.inbox-prompt p{font-size:12px;line-height:1.8;max-width:260px;margin:0}
@media(max-width:1100px){.admin-inbox{grid-template-columns:238px minmax(0,1fr)}.conversation-row{gap:8px!important;padding-inline:8px!important}.conversation-avatar{width:31px;height:31px;flex-basis:31px;font-size:10px}.conversation-row-top time{font-size:8px}.inbox-chat-heading{padding:16px}.admin-inbox .message-history,.admin-inbox .message-thread.is-empty .message-history{padding:18px}.admin-inbox .message-compose{padding:12px 15px 10px}}
@media(max-width:720px){.admin-page.inbox-active .admin-layout{gap:16px}.inbox-page-heading{margin-bottom:15px}.inbox-page-heading h2{font-size:24px}.inbox-page-heading p{font-size:11px}.admin-inbox{display:block;height:min(640px,calc(100dvh - 35px));min-height:460px;border-radius:13px}.conversation-sidebar{height:100%;border-right:0}.admin-inbox .inbox-conversation{height:100%;display:none}.admin-inbox .inbox-prompt{display:none}.admin-inbox.show-thread .conversation-sidebar{display:none}.admin-inbox.show-thread .inbox-conversation:not([hidden]){display:flex}.workspace-ui .conversation-back{display:inline-grid;width:28px;flex-basis:28px;height:34px;padding:5px;margin-left:-6px}.inbox-chat-heading{padding:14px 13px;gap:9px;min-height:75px}.inbox-chat-person h3{font-size:14px}.inbox-chat-person p{font-size:10px}.conversation-list-heading{padding:18px 18px 14px}.conversation-search{margin-inline:18px}.conversation-filters{padding-inline:18px}.workspace-ui .conversation-row{min-height:78px;padding:13px!important;gap:12px!important}.conversation-row-top strong{font-size:13px}.conversation-row-top time{font-size:10px}.conversation-preview{font-size:12px}.conversation-avatar{width:36px;height:36px;flex-basis:36px;font-size:11px}.admin-inbox .message-history,.admin-inbox .message-thread.is-empty .message-history{padding:18px 15px}.admin-inbox .message-compose{padding:12px}.admin-inbox .portal-message{max-width:88%}.admin-inbox .portal-message p{font-size:13px}.inbox-client-menu>div{right:0}.workspace-ui .conversation-search input{font-size:14px}.inbox-chat-heading .conversation-avatar{width:32px;height:32px;flex-basis:32px}}

/* Admin-only message actions stay secondary to the conversation. */
.message-options{position:relative;flex:0 0 auto;margin:-3px 0;line-height:1}.message-options>summary{display:grid;place-items:center;width:28px;height:24px;border-radius:6px;list-style:none;color:#b294b8;cursor:pointer}.message-options>summary::-webkit-details-marker{display:none}.message-options>summary:hover,.message-options[open]>summary{color:#783f84;background:#f2e9f4}.message-options svg{width:16px;height:16px}.workspace-ui .message-options>button{position:absolute;bottom:calc(100% + 4px);left:0;z-index:4;white-space:nowrap;border:1px solid #ede3ef;border-radius:8px;background:#fff;box-shadow:0 4px 16px #42274814;color:#a4514c;font-size:11px;font-weight:500;line-height:1.5;min-height:36px!important;padding:8px 12px}.portal-message.own .message-options>button{left:auto;right:0}.workspace-ui .message-options>button:hover{background:#fff4f2;border-color:#eed7d3}.workspace-ui .portal-message.is-removed p{color:#aa94af;font-size:12px;font-style:italic;border:1px dashed #eadced;background:transparent;box-shadow:none;padding:8px 12px}
.workspace-ui dialog.message-remove-dialog{width:420px;max-width:calc(100vw - 36px);box-sizing:border-box;border:1px solid #eadded;border-radius:16px;padding:25px;scrollbar-gutter:auto;color:#66366f;background:#fff}.message-remove-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:13px}.message-remove-heading h3{font-size:20px;line-height:1.4;letter-spacing:-.025em;color:#4e2e55;margin:0}.workspace-ui .message-remove-heading button{display:grid;place-items:center;width:29px;height:29px;min-height:29px!important;padding:0;border:0;border-radius:7px;background:#f7f1f8;color:#a07fa7;font-size:20px;box-shadow:none}.message-remove-dialog>p{font-size:12px;line-height:1.8;color:#9c7ca3;margin:0 0 15px}.message-remove-dialog blockquote{font-size:12px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere;max-height:128px;overflow:auto;margin:0 0 23px;padding:12px 14px;border:1px solid #f1e6f3;border-radius:9px;color:#8b5f94;background:#fbf8fb}.message-remove-actions{display:flex;justify-content:flex-end;gap:9px}.workspace-ui .message-remove-actions button{font-size:12px;min-height:38px!important;padding:9px 15px;border-radius:8px;box-shadow:none}.workspace-ui .message-remove-actions .quiet{border:1px solid #ebdcee;color:#916c98;background:#fff}.workspace-ui .message-remove-actions .message-remove-confirm{background:#a94e48;color:#fff;border:1px solid #a94e48}.workspace-ui .message-remove-actions .message-remove-confirm:hover{background:#923f3a;border-color:#923f3a}.message-remove-dialog .message-remove-error{padding:9px 11px;border-radius:8px;background:#fff2ef;color:#a34d44}.message-remove-dialog [hidden]{display:none!important}